1) Who we are

Website:
https://devopsinsiders.com

Business/Legal name: DevOps Insiders
Address: Astralis Supernova, 1525, Sector 94, Noida, Uttar Pradesh 201313
Email: [email protected]

2) Scope

This policy applies to our website, course pages, registration forms, payment pages, community groups,
and any other online services we operate that link to this Privacy Policy (collectively, the “Services”).

3) Information we collect

We may collect the following categories of information:

  • Account & identity information: name, email address, phone number, profile details,
    and any information you submit when signing up or contacting us.
  • Billing & transaction information: billing name, billing address, purchase history,
    invoices/receipts, payment status, and limited payment identifiers (for example, last 4 digits or transaction IDs),
    depending on the payment provider.
  • Course & learning information: enrolled course(s), attendance, assignment submissions,
    progress, feedback, and communication during sessions.
  • Support communications: messages sent to us (email, chat, forms), including attachments
    you choose to provide.
  • Technical & usage information: IP address, browser type, device identifiers, operating system,
    pages viewed, timestamps, clicks, referral URLs, and logs used for security, troubleshooting, and analytics.
  • Cookies & similar technologies: cookies, local storage, pixels, or similar tools used
    to remember preferences and analyze usage.

4) Payment processing

Payments for courses or services may be processed by third-party payment processors (for example,
Razorpay/Stripe/PayPal or others, depending on what you integrate).

  • We do not store full card details on our servers. Payment card information is typically handled
    directly by the payment processor in accordance with their security and compliance standards.
  • We may receive limited information from the payment processor such as payment confirmation,
    transaction IDs, payment status, and billing details required for receipts, taxes, refunds, and accounting.

Please review the privacy policy and terms of the payment provider you use at checkout for details on how they
process personal information.

5) How we use your information

We use information for purposes such as:

  • Providing and operating the Services (course delivery, access, communications, support).
  • Processing purchases, invoices, confirmations, refunds, and resolving payment disputes.
  • Improving our courses and Services (quality, curriculum improvements, platform reliability).
  • Sending administrative messages (schedule updates, access information, policy updates).
  • Sending marketing messages if you opt in (you can unsubscribe anytime).
  • Preventing fraud, abuse, unauthorized access, and protecting our rights and users.
  • Complying with legal obligations and enforcing our Terms, policies, and agreements.

6) Legal bases (where applicable)

Depending on your location, we process personal data based on one or more of the following:
your consent, performance of a contract (providing the course you purchased), compliance with legal
obligations, and our legitimate interests (security, improvements, fraud prevention).

7) Sharing and disclosure

We may share information in limited situations, including:

  • Service providers: hosting, email delivery, analytics, customer support tools, and learning platforms.
  • Payment processors: to process transactions and handle disputes/refunds.
  • Legal and compliance: if required by law, court order, or to protect our rights, users, or the public.
  • Business transfers: in connection with a merger, acquisition, or sale of assets (subject to lawful protections).

We do not sell your personal data.

8) Cookies and analytics

We use cookies and similar technologies to operate the site, remember preferences, and understand usage.
You can control cookies through your browser settings. Disabling cookies may affect certain features.

9) Data retention

We retain personal information only as long as needed for the purposes described above, including:
course delivery, support, legal compliance, accounting, dispute resolution, and enforcement of agreements.

If you leave comments, the comment and its metadata may be retained to help moderation and prevent spam.

10) Security

We use reasonable administrative, technical, and organizational measures to protect information.
However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

11) Your rights and choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data,
and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.

To make a request, contact: [add privacy email]. We may verify your identity before fulfilling requests.

12) International transfers

If you access our Services from outside the country where our servers/providers are located, your information may be
transferred and processed in other countries. By using our Services, you acknowledge such transfers, subject to
applicable legal safeguards.

13) Children’s privacy

Our Services are not intended for children under the age of 13 (or the minimum age required in your jurisdiction).
We do not knowingly collect personal information from children. If you believe a child has provided us information,
contact us to request deletion.

14) Disclaimer (training & outcomes)

Our courses and materials are provided for educational purposes only. While we strive to keep content accurate and up to date,
we do not guarantee specific results, job placement, compensation outcomes, or certifications from third-party providers.
Your results depend on your background, effort, and external market conditions.

15) Intellectual property and content protection

Please note that all content provided during these sessions, including but not limited to videos, presentations, and materials,
is copyrighted property of DevOps Insiders. Unauthorized reproduction, distribution, or sharing of any of this content is prohibited.

By participating in this class, you agree to respect the intellectual property rights of DevOps Insiders.
Any misuse or unauthorized sharing of content may result in legal action.

Thank you for your cooperation and respect for our intellectual property.

16) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Continued use of the Services after changes means you accept the updated policy.

17) Contact us

If you have questions or requests regarding privacy, contact us at:
Email: [email protected]
Address: Astralis Supernova, 1525, Sector 94, Noida, Uttar Pradesh 201313